Blackberry, international giants in the mobile phone service, have had some services suspended!
Known for sleek smartphones with neither touch-screen nor fold-out keyboards, uncanny resemblance to the name of their main competitor Apple (I sense a fruit revolution!) and responsive controls, the media mogul’s network has crashed. Millions of customers in Europe, Africa and the Middle East have lost connection to the internet, amongst other problems, and countries like the UK, Egypt and Kuwait have had masses of complaints, particularly inability to send emails or instant messages.
Blackberry UK says that “We know of the problem and are working on it as we speak.” and “Some users in EMEA (Europe, Middle East and Africa, the central band running vertical down the Earth) are experiencing issues.” They also apologize for any inconvenience they have caused.
A data centre in Slough, UK is believed to be the origin of the problem, and the storage facility deals with the affected regions. Many customers using the devices for corporate business (BES) have experienced many fewer problems, compared with the personal, recreational use (BIS).
RIM, the owners of the brand Blackberry, have recently lost large market share, in particular to Apple’s iPhone and iPad, and this blip will not help either. If a company can access more reliable services with another product, they are likely to shift their whole business to that product. Even for one example, that can cause a dip in profits…
What do you think? Do you have a Blackberry phone and are you affected by these blackouts? Or are you an avid Apple enthusiast like me, and are sticking your tongue out at those enemies? Leave your thoughts below!
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