Have you used the Habbo Help tool in the last ten days or so? Well, if you have then it is possible that your personal user data may have been compromised. Read on as Habbox give you the latest on this exclusive story, also giving you tips on how to ensure your account is safe
Habbo today released a statement on the help tool stating that on Thursday, 12th May, unauthorised access was gained to the help tool and it has been revealed that the people behind this scandalous act may have gotten access to your personal information if you had used the system recently. It is claimed that only a “small amount” of user who have used the help tool have had their details compromised but do you deem this acceptable? I do not.
What shocked me the most was the way in which the Habbo community have been informed about such a serious and important issue – via a brief message on the homepage of the help tool… Shouldn’t this be worthy of at least an official announcement and an apology to the community on the homepage, isn’t this that important? Yes it is and the logical explanation behind this is that Habbo are aware that they’re in the wrong and obviously do not want this plastered over their front page.
If you have used the system recently then it is your user names and e-mail addresses that may have been leaked.
Habbo Staff have said the following: “No data outside of the customer service contacts themselves have been accessed or modified. Users who have not used Habbo Help Tool are not impacted by this incident. Information not part of any customer service contact is not impacted. The Habbo Help Tool is now fixed and can be used securely.”
As a safety precaution all Habbo users are being asked to:
– Be aware of fake Habbo emails. Habbo staff never asks for personal information, such as passwords or credit card information in emails. If this is done, you can be sure it is a scam! Also, never click on links in emails that you are not 100% sure of!
– If you notice suspicious emails, please inform Habbo Staff via Habbo Help tool that is now safe to use.
– Registered Habbo users should now verify their email address in order to access the Habbo Help Tool. This is an extra safety measure.
Do you think you may have had your details compromised? Then here at Habbox we would like to give you the following advice:
Ensure that you change your password for both your e-mail itself and your Habbo ID, if you feel you are in doubt.
As a company of such high status, with such a large user base I do feel slightly let down, concerned and worried at this. I would expect the security to be at an extremely high level and it does make me wonder, are we as secure as we are told whilst playing Habbo?
Let us know your comments and thoughts below!
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