Qantas who recently halted all flights during a industrial dispute have apologised by offering thousands of free flights to any passengers affected by the incident. Qantas’s decision to suspend all flights left passengers stranded in over 20 countries, these passengers can now get a free return economy flight within New Zealand and Australia.
This free ticket offer will cost Qantas over £12.5 million. CEO of Qantas Alan Joyce said “This ticket offer is one of a range of initiatives we will be launching as a way of saying sorry as we move forward into this period of stability”.
Qantas announced they would make further announces to customers outside New Zealand and Australia and their frequent flyers.
This all kicked off on Friday when a flight from Singapore to London was diverted to Dubai after an engine was shut down. Friday’s incident comes exactly one year after a mid-air engine blast forced an emergency landing of a Qantas A380 in Singapore.
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