About me:

The customer is usually wrong

Almost everyone (no matter what job you’re in) will probably have to deal with a customer at some point. All of us would have had a bad experience with a customer and, almost certainly, heard the 5 most annoying words on the planet; “The customer is always right”. I put it to you that the […]

Excuses for a Sofa Spud

As a resident of picturesque Scotland, I have been forced to join friends on weekly running sessions up glens (that’s a big hill, to those with normal vocabulary) and over many a sandy beach. I’ll be frank, I despise it. Loathe, in fact. The reason for my hatred is probably just that I’m pretty unfit […]